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Player protection

Responsible gaming

Treat the balance as the price of an evening out. Caps, pauses, account closure and Malaysian help lines all sit inside the account rather than behind an email request.

18+minimum age
Instanttighter caps
No reasonaccount pause
03-7627 2929Befrienders KL
Responsible gaming

The controls sit in your settings

Caps on what goes in, on what can be lost and on how long a session runs are all set from the account page, and they bite the moment they are saved. Tightening a cap is instant. Loosening one is held back on purpose, so an hour of frustration cannot overturn a calm decision made earlier in the day.

Stepping away, and who to call

A short lock is there for players who want a pause, and a longer closure is there for players who want out properly. Either can be arranged in chat, and nobody will ask you to justify it.

Raising stakes to win back what is already gone, playing on borrowed money, or keeping the hobby quiet from the people around you are the warning signs worth acting on. Befrienders KL takes calls at any hour on 03-7627 2929.

Questions

Frequently asked questions

Where are the deposit caps?

On the account page. Tightening one is instant, loosening one is held for a short period.

Is there a way to pause my account?

Yes. Chat can set a short lock or a longer closure, and no explanation is required.

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